RETURN POLICY

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tag and must be returned within 8-10 days. Please note that for international returns, this is not possible because return shipments to India attract substantial duty/tax charges  and more often than not get stuck at customs and never reach back to us.

Refunds (on Return)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of the return. 
If approved, then your refund will be processed through a store credit note that can be redeemed on your next purchase. The credit note has no expiry date.
Please contact us at info@meesacouture.com if you have any questions with returns and refunds.

Exchanges (if applicable)

We only replace/exchange items if they are defective or damaged from our end or there is a size issue. If you need to exchange it for the same item, send us an email at info@meesacouture.com. It must also be in the original packaging with tag and must be returned within 10 days. 

Please note that for international orders, exchanges might not be possible because return shipments to India attract substantial duty/tax charges and more often than not are not able to cross logistical and customs hurdles and consequently, never reach back to us. 

For returning or exchanging their item/items unless the product was received in a defective condition, the customer will be responsible for paying their own shipping costs as well as duty/tax payment on the return shipment charged by Indian customs at port of entry into India. 

Depending on where the customer lives, the time it may take for the exchanged product to reach the destination, may vary.

Please get in touch with us on info@meesacouture.com or +91 9667339734 (Whatsapp/Calling) for any further queries.